Refund policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we gladly accept returns within 15 days of delivery. Please read our return policy carefully to ensure a smooth and hassle-free return process.
Eligibility for Returns & Exchanges:
- To be eligible for a return or exchange, the item must be unused, unworn, and in the same condition as when you received it. All original tags, labels, and packaging must be intact.
- Final sale and clearance items are non-returnable and non-refundable.
- Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.
- We recommend using a trackable shipping method to ensure the safe delivery of your return.
- If you would like to exchange an item for a different size, color, or style, please contact our customer support team to check availability.
- Exchanges may be subject to additional shipping charges.
- Contact our customer support team within 15 days of receiving your order.
- Provide your order number, the item(s) you wish to return, and the reason for the return. Our customer support team will guide you through the return process.
- Refund or exchanges may take up to 10 business days.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 48 hours of delivery to report the issue and arrange for a replacement or refund.
International Returns:
- For international orders, the customer is responsible for any customs duties, taxes, or fees associated with the return.